Money Back Guarantee

 

We have great confidence in the design and capability of our courses.  We are pleased to offer a money back guarantee on our courses.

The terms and conditions of the guarantee are as follows:

 

In order to qualify for the guarantee you must:

1) Attend all the classes.

 

• If it is an online course, you may miss up to two live broadcast classes. The rest of the classes must be attended live during the original broadcast.

The make-up recorded class must be attended prior to the subsequent live broadcast.

• If it is a classroom setting course, you may miss up to two classes provided that you view the recorded class session that you missed prior to the next scheduled class.

2) Homework assignments must be completed and submitted on time.

3) The pre- and post-course questionnaires must be completed.

The guarantee is that if the student does not believe he or she is happier after attending the course seriously, completing the homework assignments, and completing the pre- and post-course questionnaires, a refund may be requested within 30 days of the completion of the course.  The results of the pre- and post-course questionnaires must support reflect no improvement in happiness level.

Q & A

Why are attendance and homework required to qualify for the money back guarantee?

Our goal is to make this offer as fair as possible to both the student and to Happiness 1st Institute.

Many individuals have had the same relative happiness level most of their lives.  We understand this is because they have not been taught happiness enhancing skills and techniques.  However, for someone who has been generally dissatisfied with his or her level of happiness for a long time, it may be difficult to believe that he or she could be successful in our course.  We are offering this guarantee because we believe it will help individuals increase their happiness level, thus the guarantee is to increase your comfort level in paying for a course when you may not feel confident of the desired outcome.

On the other hand, such a guarantee could result in someone deciding it was 'no big deal' if they skipped classes or chose to do other activities instead of attending because 'they could just get their money back if it does not work.'  This would not be fair to Happiness 1st Institute for two reasons.  The student, via their enrollment, is taking space that could be sold to another student.  If they occupy the chair but do not intend to really attend, Happiness 1st Institute will incur fixed costs associated with providing that chair and would lose the revenue that it should generate.  If students who do not really participate request a refund under the Money Back Guarantee, Happiness 1st Institute would have inaccurate records about how helpful the course is since statistics from those who do not fulfill their attendance responsibilities would have a negative impact on the results.

We believe in the courses we offer.  We believe our courses have the ability to help individuals live happier and more fulfilling lives.  We believe inaccurate records as to the benefits provided have the potential to adversely impact the number of people we can reach and help.

The guarantee is provided as an assurance for those genuinely interested in increasing their happiness level to have confidence that they have made a valuable investment in themselves and their own well-being.

We believe that anyone who attends and does the work will have increased happiness levels far sooner than the end of the course and, if they apply what we teach, those levels will continue to improve even after the course is completed.